At a time when many believe the issue of hand hygiene has been fixed, much work remains to be done to embed robust systems in UK healthcare, says Jennifer Trueland
As the senior nurse in the infection prevention and control team at Salisbury Foundation Trust, Fiona McCarthy is a regular at trust board meetings. It’s important, she says, that board members are aware of their responsibilities towards infection prevention, and also that they are kept up to date with any issues.
“There are always a lot of questions – which means they are reading the report,” she says with a smile. “Having said that, we don’t wait for the trust board to meet – if there are any issues then directors will be informed at once.”
Salisbury has a particularly proactive approach to infection control, which includes a frequently updated – and publicly available – hand hygiene policy, which incorporates the WHO “five moments” approach to reducing healthcare-associated infection. These identify key points during care when cleaning the hands is crucial:
- before patient contact;
- before an aseptic task;
- after body fluid exposure risk;
- after patient contact, and
- after contact with patient surroundings.
Salisbury is far from alone in taking on this approach. Earlier this month, on the WHO’s annual global hand hygiene day, some 170 countries participated in events and campaigns to raise the profile of hand hygiene, up from 130 last year.
“This year, once again, the global movement catalysed by WHO around hand hygiene in healthcare is showing its amazing vitality,” he said ahead of 5 May.
“Many campaigns have organised activities and celebrations to respond to the WHO’s call to action on hand hygiene monitoring and feedback and patient participation.”
But is the hand hygiene message truly embedded in UK healthcare systems – or can we do better? According to the Infection Prevention Society, while hand hygiene has come a long way, more needs to be done.
“It is clear that currently hand hygiene in healthcare is viewed as an important patient safety topic, but action comes in a sporadic way,” says president Jules Storr.
“Recently there has been an attitude of ‘the problem has been fixed’, when we know avoidable harm is still being caused by healthcare associated infections, and poor hand hygiene compliance is a significant contributing factor in many of these infections, not to mention the public’s waning confidence in this basic area of healthcare, as seen in the Francis report.”
“What we know is that hand hygiene at the right time, every time can play a key role in preventing harm as well as reducing patient concern. The IPS acknowledges this and supports the continued need for hand hygiene to be taken seriously to achieve its vision that no person is harmed by a preventable infection. Our five-year strategy reflects this.”
Ms Storr believes a multi-faceted approach is needed. “This is about changing behaviour and we know no single strategy works. Success requires sign-up from not just infection preventionists but policy makers, managers and all staff.
“Utilising the expertise of behavioural scientists on how to further enhance safe healthcare delivery is also needed to build on all that has been done to date and to ensure we get the systems and environment right, promote targeted training and education, market the topic in a way that will engage healthcare staff, provide meaningful, rapid feedback on hand hygiene compliance and address the culture – a culture that will ultimately facilitate the prevention of harm through avoidable infections.”
She cites a paper published in the BMJ this month (of which she is a co-author) which also laments the closing of England’s national hand hygiene programme in 2010. )
“Hand hygiene is the most basic of all patient safety interventions,” the paper reads. “Three years after the closure of the Cleanyourhands campaign we still need to ensure that hand hygiene really is an established part of clinical care.”
It seeks to do this “through working with the agencies that emerge in the newly reconfigured NHS for commissioning, regulation and education”.
There are, however, areas of good practice – such as Salisbury, where the “five moments” methodology is part of a wide-ranging approach to tackling hand hygiene.
“A lot of our education focuses on the five moments, but we also make sure we can audit all aspects,” says Ms McCarthy. “We find it quite applicable in improving compliance in medical staff and in allied health professionals.”
Engaging staff at all levels is crucial to a successful infection prevention strategy, she says. “We’ve had a lot of support from the trust board and it’s been important to engage staff at a ward level. We’ve also made real efforts to improve hand hygiene in areas like outpatients.”
The IPS would like to see all healthcare organisations, including commissioners, taking a proactive approach – and will continue to work at achieving this, in part as a member of the new hand hygiene alliance.
“Hand hygiene performed at the right time, every time, save lives: fact,” says Ms Storr. “Commitment must be given to ensure that the simple action of cleaning hands is not omitted.”